WE ARE PLEASED TO PROVIDE SUPPORT
FOR PRODUCTS WE MANUFACTURE
We provide lifetime support - usually free of charge
FOR EQUIPMENT WE SUPPLIED
While it is still in warranty - and for deserving customers well beyond the expiration of warranty.
We cannot always provide free support for equipment supplied by others who cannot (or do not) provide support for what they supply nor can we afford to spend hours on the telephone teaching untrained staff how to use equipment that a signmaker should already understand.
WE WILL ALWAYS TRY TO HELP
BUT WE CANNOT ALWAYS AFFORD TO DO IT FOR FREE.